Refund Policy – 4K IPTV
Effective Date: 04/30/2025
Last Updated: 04/30/2025
At 4K IPTV, we are committed to providing high-quality streaming services, including 4K IPTV, IPTV 4K, and 4K live IPTV content. To ensure customer satisfaction, we offer a limited refund window under the conditions outlined below.
Eligibility for Refund
You may request a full refund within 24 hours of your subscription activation if:
- You are experiencing technical issues that cannot be resolved by our support team.
- You have not received your activation credentials within a reasonable timeframe.
- You provide a valid reason for dissatisfaction.
Please note: Refund requests after 24 hours from activation will not be accepted under any circumstances.
Non-Refundable Cases
We do not provide refunds if:
- Your device or internet connection is incompatible or unstable.
- You have already used the service for more than 24 hours.
- You fail to follow installation/setup instructions correctly.
- Third-party apps or devices cause playback issues.
- You simply changed your mind after activation.
How to Request a Refund
To request a refund, please contact our support team via:
📧 Email: contact@pro4kiptv.com
📱 WhatsApp: +213775644888
Include the following:
- Your full name or username
- Order confirmation or proof of purchase
- Reason for the refund request
- Details of the issue (with screenshots if applicable)
We will review your request and respond within 24–48 hours.
Refund Method
If approved, refunds will be issued using the original payment method. Please allow 5–10 business days for the refund to appear in your account.
Changes to This Policy
We reserve the right to update this refund policy at any time. Please review this page periodically.